• We only ship to United States and Puerto Rico.
• For US orders, Standard shipping and handling(S&H) is free. (Note: this applies to other auctions that have the same S&H amount stated in this auction, if other auction items we carry does not carry the same S&H information of free S&H then this does not apply to that item)
• For multiple purchases, our checkout system will determine the S&H based on shipping profiles shown in each auction whichever is higher. All additional shipping discounts will be applied automatically.
• Please verify your address during checkout. We are not responsible for any wrong or undeliverable addresses.
• We are required to collect 8.25% sales tax when Ship-To address is in California.
• Insurance is an additional $2.00 for an order shipment.
• Orders shipped via USPS First Class Mail will arrive anywhere from 3-8 business days after the order has shipped from our warehouse(s) and depending on SHIP TO location within the continental United States.
• Once payment has been made, we will ship out the order within 1-2 business days.
• Please note our warehouse does not ship on weekends and we do not offer Saturday, Sunday or holiday delivery.

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• After you won the auction, an email with checkout procedure will be sent to your eBay registered email address. All payments must go through our checkout. You may use the following link to pay: https://marketplaceadvisor.channeladvisor.com/nextgen/en/checkout/pay.aspx?
• We accept the following payment methods: PayPal.
• Payments are expected within 7 days after the last winning auction is closed. Unpaid item (UPI) complaint will be filed with Ebay upon non-receipt of payment.
• Bidding on multiple auctions? Simply wait until all of the auctions have ended, and complete the checkout from the most recent email that you received from us.
• Once you have completed the checkout, you will not be able to combine any additional auctions. We start to process and rush your order once checkout is completed.

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• Teratronix offers our EZ NO-HASSLE RETURN POLICY: Teratronix is happy to offer our exclusive EZ NO-HASSLE RETURN POLICY - - If you are not happy with the product you may return the item for an exchange or refund of the purchase price (minus shipping) within 30 days of receipt. We offer a YEAR WARRANTY on all items. If your item is defective, for up to a year, return the item to us for an exchange.
• The buyer pays for the return shipping cost for all exchanges and must contact us first for RMA. No returns, refunds or exchanges will be processed without an RMA number.
• All returns must have the RMA number. To obtain an RMA number, please e-mail to: ebay@teratronix.com
• You must include:
  Order Number
  eBay item number
  Date of order
  Reason for return
  E-mail address
  
• No returns, refunds or exchanges will be processed without an RMA number.

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By buying this item, the buyer agrees:

• Seller is not responsible for lost/damaged packages if uninsured.
• You have read and understood the description and purpose of this item.
• All the sales are final with this listing.
• Seller reserves the right to cancel the transaction.
• In rare cases the picture may vary from the actual item but functionality of the item will perform identically.
• In some rare cases if the item is not in stock or discontinued, seller reserves the right to terminate the contract and refund buyer the full amount.

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